AI-Augmented Process Design
From Flowcharts to Adaptive Workflows
Traditional process design treats workflows as fixed sequences of steps performed by human actors or automated systems. Generative AI introduces a third possibility: workflows that adapt their own structure based on context, constraints, and outcomes. This essay explores what adaptive workflow design means for organizations, what new disciplines it demands, and what risks it introduces when the process itself becomes a dynamic artifact.
May 2025Innovations in Workflow